Home News Contact Us Forum About Us Demos Products F.A.Q.
Shopping Cart
You currently have 0 items in your cart.


Recent Events
  • 28/08/2023 CalendARI v. 1.3.0 supports Joomla! 4.x/PHP 8.x

    CalendARI is a Joomla! events manager component and now It is compatible with Joomla! 4.x.

  • 19/08/2023 ARI Quiz 3.10.0 with Joomla! 4 support

    Joomla! quiz extension with J! 3.x/4.x and PHP 8.x support.


2Checkout.com, Inc. is an authorized retailer of goods and services provided by ARI Soft. 2CheckOut




Follow us on twitter



Welcome, Guest
Please Login or Register.    Lost Password?

"Authorization Failed: Do Not Honor" error
(1 viewing) (1) Guest
Go to bottomPage: 1
TOPIC: "Authorization Failed: Do Not Honor" error
#46811
"Authorization Failed: Do Not Honor" error 9 Years, 9 Months ago Karma: 741
Follow the steps below which are recommended by 2CheckOut support if "Authorization Failed: Do Not Honor" error occurs during a payment:

Reason for the message: The information passes validation on 2CheckOut end and an actual authorization request is sent but the bank is declining the authorization. The most common cause for this error is that the seller is located outside of the country that the bank is located in so it is showing up as an international transaction.

How to resolve the issue: Contact the bank and let them know that you want the transaction to go through (they will be able to see the authorization attempts) and then replace the order. If they still receive problems then their purchase session is probably locked because of previous declines. They must wait 30 minutes, use a different browser or clear their cookies and restart their browser so that a new purchase session is used when they replace the order.
The administrator has disabled public write access.
 
Go to topPage: 1