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PDF popup empty with file origin error
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"ARI Fancy Lightbox" WordPress plugin
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TOPIC: PDF popup empty with file origin error
#70803
PDF popup empty with file origin error 2 Years, 6 Months ago Karma: 0
The pdf popup is empty and an error message pops up:

PDF.js v2.4.456 (build: 228a591c)
Message: file origin does not match viewer's

- I tried deactivating and reactivating the plugin
- Reinstalling with clean installation (using your option in the settings)
- Deleting the pdf and reuploading it with the same name
- Deleting the pdf and reuploading it with a different name

Error persists. Please help.
biggsontheshow
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Last Edit: 2023/04/03 22:28 By biggsontheshow.Reason: attaching screenshot
The administrator has disabled public write access.
 
#70804
Re:PDF popup empty with file origin error 2 Years, 6 Months ago Karma: 765
Hello,

Could you provide a link to a page where the problem occurs?

Regards,
ARI Soft
admin
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The administrator has disabled public write access.
 
#70805
Re:PDF popup empty with file origin error 2 Years, 6 Months ago Karma: 0
Hello, thanks for the response.
This is now in a production environment but I can provide you with access via DM. It stopped working after I migrated the website from Local (the software to build a WP site locally) to WP Engine. It’s like the process broke this links or something, or the plug-in doesn’t work in a production environment? I’m not sure. Please advise on how to proceed.
biggsontheshow
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The administrator has disabled public write access.
 
#70806
Re:PDF popup empty with file origin error 2 Years, 6 Months ago Karma: 765
This problem can occurs if PDF documents are located on another domain.

You can contact us by email.

Regards,
ARI Soft
admin
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The administrator has disabled public write access.
 
#70807
Re:PDF popup empty with file origin error 2 Years, 6 Months ago Karma: 0
Hello,

I set up a temporary page and sent you the link via email.

Thanks!
biggsontheshow
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