Duplicate entry \'8333026\' for key \'jos_fb_whoisonline.PRIMARY\' SQL=INSERT INTO jos_fb_whoisonline (`userid` , `time`, `what`, `task`, `do`, `func`,`link`, `userip`, `user`) \n VALUES (\'0\', \'1714257678\', \'Comment system issue\',\'\',\'\',\'view\',\'https://www.ari-soft.com/index.php?option=com_kunena&Itemid=54&catid=72&func=view&id=62328&lang=en\', \'18.217.108.11\', \'0\')
Comment system issue
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TOPIC: Comment system issue
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Comment system issue 6 Years, 3 Months ago
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Karma: 1
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I just bought the Pro version and I have some issues with the comments system. Most of the times it doesn't load, spinning wheel loads forever. In some cases it loads (can't find differences between them) but it's always upside down!!!!
I also can't realise why the Facebook share window sometimes appears as popup and sometimes as a new window.
tripinpictures.com/galleries/ethiopia-gallery/
tripinpictures.com/galleries/cappadocia-gallery/
Regards
Alex
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Last Edit: 2018/01/22 17:03 By Alexandros_T.
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Re:Comment system issue 6 Years, 3 Months ago
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Karma: 748
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Hello,
Update the plugin to v. 1.7.1 please. It should help to fix the problem with "upside down".
About problem with panel is not loaded. Something javascript errors occur on your page (you can find them in browser's error console), they are not related to "ARI Fancy Lightbox", but can prevent normal execution of other scripts. It can help if fix these errors.
Regards,
ARI Soft
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Re:Comment system issue 6 Years, 3 Months ago
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Karma: 1
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Update worked nice.
I found a script incompatibility with Super Socializer plugin. Are you aware of a solution beyond deactivating?
Regards
Alex
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Re:Comment system issue 6 Years, 3 Months ago
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Karma: 748
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You can try to contact "Super Socializer" plugin support.
Regards,
ARI Soft
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Re:Comment system issue 6 Years, 3 Months ago
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Karma: 1
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Since your plugin loads last, I was hoping if the debugging happened on this one.
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Re:Comment system issue 6 Years, 3 Months ago
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Karma: 748
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Sorry, but it doesn't look like a problem with our plugin. If a problem occur with Facebook SDK library (it can be loaded by two plugins), loading of the library can be disabled in plugin settings. See "Load Facebook SDK" parameter on "Share" tab from "ARI Fancy Lightbox -> Settings" page.
Regards,
ARI Soft
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