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ARI Fancy Lightbox

Comment system issue
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"ARI Fancy Lightbox" WordPress plugin
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TOPIC: Comment system issue
#62328
Comment system issue 6 Years, 3 Months ago Karma: 1
I just bought the Pro version and I have some issues with the comments system. Most of the times it doesn't load, spinning wheel loads forever. In some cases it loads (can't find differences between them) but it's always upside down!!!!
I also can't realise why the Facebook share window sometimes appears as popup and sometimes as a new window.
tripinpictures.com/galleries/ethiopia-gallery/
tripinpictures.com/galleries/cappadocia-gallery/

Regards
Alex
Alexandros_T
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Last Edit: 2018/01/22 17:03 By Alexandros_T.
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#62334
Re:Comment system issue 6 Years, 3 Months ago Karma: 748
Hello,

Update the plugin to v. 1.7.1 please. It should help to fix the problem with "upside down".

About problem with panel is not loaded. Something javascript errors occur on your page (you can find them in browser's error console), they are not related to "ARI Fancy Lightbox", but can prevent normal execution of other scripts. It can help if fix these errors.

Regards,
ARI Soft
admin
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#62339
Re:Comment system issue 6 Years, 3 Months ago Karma: 1
Update worked nice.
I found a script incompatibility with Super Socializer plugin. Are you aware of a solution beyond deactivating?
Regards
Alex
Alexandros_T
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#62341
Re:Comment system issue 6 Years, 3 Months ago Karma: 748
You can try to contact "Super Socializer" plugin support.

Regards,
ARI Soft
admin
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#62342
Re:Comment system issue 6 Years, 3 Months ago Karma: 1
Since your plugin loads last, I was hoping if the debugging happened on this one.
Alexandros_T
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#62345
Re:Comment system issue 6 Years, 3 Months ago Karma: 748
Sorry, but it doesn't look like a problem with our plugin. If a problem occur with Facebook SDK library (it can be loaded by two plugins), loading of the library can be disabled in plugin settings. See "Load Facebook SDK" parameter on "Share" tab from "ARI Fancy Lightbox -> Settings" page.

Regards,
ARI Soft
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