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[SOLVED] Fatal Error after Upgrade to Joomla 3.4.0
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TOPIC: [SOLVED] Fatal Error after Upgrade to Joomla 3.4.0
#53912
[SOLVED] Fatal Error after Upgrade to Joomla 3.4.0 9 Years ago Karma: 0
Hi, I had Ari Smartbook installed in a Joomla 2.5 page. When upgrading, I uninstalled the component as I was not sure it would be compatible.

After the upgrade I re-installed the ARI Smartbook version 1.8.1, and got the following error:


Fatal error: Cannot redeclare class JParameter in [...]\tmp\install_550c26606266b\backend\libraries\legacy\joomla\html\parameter.php on line 435

On extensions.joomla.org I read it's compatible with Joomla 3, and I bought the license not even a year ago, so I would have thought it should work.

Thanks for any help,
Terry
Last Edit: 2015/05/18 07:58 By bytekultur.
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#53913
Re:Fatal Error after Upgrade to Joomla 3.4.0 9 Years ago Karma: 746
Hello,

The extension is compatible with Joomla! 3.x (including v. 3.4). It can be a conflict with a 3rd party extension. Could you provide a temporary access to your J! backend by email so we can investigate the problem?

Regards,
ARI Soft
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#54535
Re:Fatal Error after Upgrade to Joomla 3.4.0 8 Years, 10 Months ago Karma: 0
hi!

Did you solve this? We had the same exact problem when installing smart book 1.8.3 on joomla 3.3.6
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#54536
Re:Fatal Error after Upgrade to Joomla 3.4.0 8 Years, 10 Months ago Karma: 746
Hello,

Send your order number by email and if possible provide a temporary access to your J! backend by email so we can investigate the problem.

Regards,
ARI Soft
The administrator has disabled public write access.
 
#54537
Re:Fatal Error after Upgrade to Joomla 3.4.0 8 Years, 10 Months ago Karma: 746
Upgrade the extension to v. 1.8.4.

Regards,
ARI Soft
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#54552
Re:Fatal Error after Upgrade to Joomla 3.4.0 8 Years, 10 Months ago Karma: 0
Thank you for the help. before I wrote this message, I logged in to download the latest version, which didn't work. Now I have tried the same again and it worked - so the problem is solved!
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