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Mailchimp audience lists not loading
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TOPIC: Mailchimp audience lists not loading
#68596
Mailchimp audience lists not loading 3 Months ago Karma: 0
Hello!

I've installed the ARI Stream Quiz Pro wordpress plugin today and created my first quiz. The quiz is looking and functioning as expected, however, I can't seem to integrate with Mailchimp. I have created and added the API key which is bringing up the dropdown box to select a list...but no audiences are appearing in the list, even after hitting the refresh button. I have tried with a fresh API key and it's still not working. I am not using double opt-in. Please could someone help me troubleshoot?

Thanks,
Marisha
The administrator has disabled public write access.
 
#68598
Re:Mailchimp audience lists not loading 3 Months ago Karma: 736
Hello,

Could you provide a temporary access to your WordPress backend by email so we can investigate the problem?

Regards,
ARI Soft
The administrator has disabled public write access.
 
#68599
Re:Mailchimp audience lists not loading 3 Months ago Karma: 0
Hello,

Access to the backend shared by email, as requested.

Thanks,
Marisha
The administrator has disabled public write access.
 
#68603
Re:Mailchimp audience lists not loading 3 Months ago Karma: 0
Hi there,

Do you have an update on when this will be fixed please?

Thanks,
Marisha
The administrator has disabled public write access.
 
#68606
Re:Mailchimp audience lists not loading 3 Months ago Karma: 736
We can't open the email with credentials:



Regards,
ARI Soft
The administrator has disabled public write access.
 
#68607
Re:Mailchimp audience lists not loading 3 Months ago Karma: 0
Yes because you didn’t review it when sent and it has a security timeout. I have given access again - it will expire 2nd April. Please let me know when this issue can be fixed, as this is delaying the site launch. Thank you!
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