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ARI Photogallery Plugin sometimes fails to work
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TOPIC: ARI Photogallery Plugin sometimes fails to work
#43925
ARI Photogallery Plugin sometimes fails to work 10 Years, 9 Months ago Karma: 0
I'm having problems with my web site host in that sometimes when I upload new images and then create a new web page with them, the web page fails to load.
Mozilla Firefox just shows a blank page; IE10 says the web site is closed for maintenance or the web page has a programming error.
There's no way it can be your extension. I suspect that the host site is having write permission errors and they are investigating.
The problem can occur following the upload of a new images folder or if I attempt to change the size of the thumbnails for an existing set of images on an existing web page.
There are 2626 ARI thumbnails in the cache folder, I don't suppose there might be a problem because of this number and, at the moment, I'm reluctant to try deleting them all.
Any suggestions gratefully received.
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#43926
Re:ARI Photogallery Plugin sometimes fails to work 10 Years, 9 Months ago Karma: 748
Hello,

Could you provide a link to a page where we can see the problem and a temporary access to your J! backend by email so we can investigate it?

Regards,
ARI Soft
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#43928
Re:ARI Photogallery Plugin sometimes fails to work 10 Years, 9 Months ago Karma: 0
The host techies have increased my PHP settings (what ever that means?) and everything is working fine again.
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#43929
Re:ARI Photogallery Plugin sometimes fails to work 10 Years, 9 Months ago Karma: 748
Probably they increased value of "memory_limit" PHP parameter.

Regards,
ARI Soft
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#43942
Re:ARI Photogallery Plugin sometimes fails to work 10 Years, 9 Months ago Karma: 0
Thanks.
Could I ask about these thumbnails?
I assume I can delete them all. The next time somebody views a corresponding page they will be regenerated.
In the Joomla backend, I tend to copy articles, revise all the parameters and then view the results in the Frontend. I may well then adjust the thumbnail size parameter (maybe several times) until I get the look I want. So, does your extension rewrite the thumbnails or delete and recreate them or not delete them? I don't mind which, but if I'm increasing the number of thumbnails by doing this, I need to remember to delete cache every now and again.
Many thanks for your help.
The administrator has disabled public write access.
 
#43943
Re:ARI Photogallery Plugin sometimes fails to work 10 Years, 9 Months ago Karma: 748
You can delete thumbnails and the extension will generated them next time when it is loaded.

Regards,
ARI Soft
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