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Documents loading eternally
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TOPIC: Documents loading eternally
#63792
Documents loading eternally 2 Years, 11 Months ago Karma: 0
Hey guys! I'm having a problem with ARI Docs in the recent days...

My pdfs doesn't load anymore, if I use iframe engine. My website was set to https some days ago, and since then I have this problem. I cannot use google engine because my client is a sindicate, and in the employees' company the google docs platform is blocked, so they wouldn't have access to read the documents.

I also get a "mixed contents" error when I inspect with chrome's console, saying that the page was loaded over https, but the requested resource was insecure (http), even calling the document from path ".../file.pdf".

I really need you help, please! My joomla version is 2.5.9, php 5.6.38 and ARI Docs 1.3.9.
Last Edit: 2018/10/11 18:40 By NetartWeb.
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#63794
Re:Documents loading eternally 2 Years, 11 Months ago Karma: 734
Hello,

If your site uses HTTPS protocol then links to PDF files should also use HTTPS protocol or protocol less URLs. Check it.

Regards,
ARI Soft
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#63795
Re:Documents loading eternally 2 Years, 11 Months ago Karma: 0
Hi! I already tried with both of them, putting "www.sindipetronf.com.br/images/pdf/nascente/1060.pdf" or "images/pdf/nascente/1060.pdf", and none of them worked... =(
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#63796
Re:Documents loading eternally 2 Years, 11 Months ago Karma: 734
Is it possible to see the problem anywhere?

Regards,
ARI Soft
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#63798
Re:Documents loading eternally 2 Years, 11 Months ago Karma: 0
Yes, the page that I used as an example is this one:

sindipetronf.org.br/publicacoes/nascente/item/11277-nascente-1060

And the pdf is saves with the whole path, including the "https" in the beggining.
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#63804
Re:Documents loading eternally 2 Years, 11 Months ago Karma: 0
ARI Team, I've double checked with my team here, and I thought we already had tried with only "images/....".

Anyway, we got! thank you very much for your help and suggestion!

Kind regards, Lucas.
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