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Joomla components
ARI Cloud Carousel

image path is not correct
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TOPIC: image path is not correct
#19041
image path is not correct 12 Years, 8 Months ago Karma: 0
Hallo!

ARI Cloud Carousel is really great, but it actually doesn't work on my website.

There's something wrong with the image path. If i try the image path "images" it works, but if i choose the image path "images/slides" (there are the photos for the carousel) it doesn't work.

What's wrong?

Best regards,
evha!
evha
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#19042
Re:image path is not correct 12 Years, 8 Months ago Karma: 748
Hello,

Could you provide link to page where we can see the problem and temporary access to your J! backend by email so we could investigate the issue?

Regards,
ARI Soft
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#19044
Re:image path is not correct 12 Years, 8 Months ago Karma: 748
The error occurs when the extension try to create thumbnails for original images ("Use thumbnails" parameter is set to "Yes"). Memory limit occurs. You can contact hosting support and ask to increase value of "memory_limit" PHP option.

Regards,
ARI Soft
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#19085
Re:image path is not correct 12 Years, 8 Months ago Karma: 0
Thanks for this information. I asked the hosting support to increase memory_limit. The Cloud Carousel works with image path "images" but not with path "images/slides".
I don't also understand, that with image path "images" photos from the subfolder "slides" are shown - although "Scan subfolders" is set to No.

Please can you have a look to my problem again?
evha
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#19095
Re:image path is not correct 12 Years, 8 Months ago Karma: 748
The same error occurs, you can see it if check web server error log or if enabled displaying PHP errors in a browser. You can create thumbnails manually and configure extension to use them.

Regards,
ARI Soft
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#19099
Re:image path is not correct 12 Years, 8 Months ago Karma: 0
Thank you!
evha
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