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Installation failed, money refund
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TOPIC: Installation failed, money refund
#1510
Installation failed, money refund 8 Years, 7 Months ago Karma: 0
Hi
Yesterday I purchased Air Smart Content Image Pack. I've tried to install it several times but it failed (we're working with Joomla 1.5.3). The folder "mod_arismartcontent" e.g. on our server is still empty.
I'm unable to generate the full license code and I can't insert the testing license on the backend.

I've tried everything and wasted a lot of time.

I'd rather cancel the whole thing and have my money back

King regards
Last Edit: 2009/03/22 04:20 By Silvia2506.
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#1511
Re:Installation failed, money refund 8 Years, 7 Months ago Karma: 666
Hello,

It seems that <joomla_dir>/plugins/content and modules folder don't have writable permissions. You can provide access to your Joomla backend and FTP by email and we can help you with installing the component, but we can provide refund if it isn't suitable.

Regards,
ARI Soft
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