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ARI Quiz

Error upgrading Ari Quiz Lite to Ari Quiz
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TOPIC: Error upgrading Ari Quiz Lite to Ari Quiz
#58028
Error upgrading Ari Quiz Lite to Ari Quiz 7 Years, 9 Months ago Karma: 0
Hello!

I just tried to upgrade the Quiz lite to full Quiz and somehow I now get this error message: (tried it various times)

"Table 'DB2617166.#__arigenerictemplate' doesn't exist SQL=SELECT GT.TemplateId,GT.TemplateName,GT.Value,GT.CreatedBy FROM #__arigenerictemplate GT INNER JOIN #__arigenerictemplateentitymap GTEM ON GT.TemplateId = GTEM.TemplateId LEFT JOIN #__ariquizmailtemplate MT ON GT.TemplateId = MT.TextTemplateId WHERE MT.MailTemplateId IS NULL AND GTEM.TemplateType IN ('QuizAdminEmail','QuizFailedEmail','QuizSuccessfulEmail') AND GT.BaseTemplateId = 1 GROUP BY GT.TemplateId"

If I retry I get another message concerning a duplicate entry in the DB.

Also in the Joomla-Components-Menu there is now an entry "com-ariquiz-menu-ariquiz" which only leads to an error.

Since I think there might be a need for a Joomla-backend-access I already created an user with Admin-Access an sent it to your Account...

Thank you very much for any help in advance!
NilsT
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#58031
Re:Error upgrading Ari Quiz Lite to Ari Quiz 7 Years, 9 Months ago Karma: 748
Hello,

We have updated the component on your site.

Regards,
ARI Soft
admin
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#58032
Re:Error upgrading Ari Quiz Lite to Ari Quiz 7 Years, 9 Months ago Karma: 0
Now thats what I call super Support! Thank you very much!!
NilsT
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#58589
Re:Error upgrading Ari Quiz Lite to Ari Quiz 7 Years, 7 Months ago Karma: 0
I have the same problem, how can I do ?
moquereau
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#58590
Re:Error upgrading Ari Quiz Lite to Ari Quiz 7 Years, 7 Months ago Karma: 748
Hello,

Could you provide a temporary access to your J! backend by email so we can investigate the problem?

Regards,
ARI Soft
admin
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#58592
Re:Error upgrading Ari Quiz Lite to Ari Quiz 7 Years, 7 Months ago Karma: 0
No I can't because it's a private network !
moquereau
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