We have used the ARI Docs Viewer with our Joomla 2.5.x site for over two years and it was worked fine. Now all of a sudden the docs are not displaying. You can see an example here: www.panterrapca.org/public-notices/world-administrative-bodies/registered-mail-receipts

I don't see any errors, just no docs. Can someone take a quick look to see if they can identify the problem?

Here is the code used to render the docs:

{aridoc engine="google" width="900" height="1200"}199.119.180.198/pca/notices/regMailReceipts.pdf{/aridoc}

Any suggestions are appreciated.

jason

Hello,

Set "Include jQuery" parameter to "Yes" in plugin settings.

Regards,
ARI Soft

The jQuery setting had been on the whole time until tonight when I was doing some troubleshooting. I have attached a screen shot of the plugin settings. Any other ideas? It is very strange. I make very few changes to this website and have not been installing new components, modules or plugins.

jason

Now it works fine for us:



Regards,
ARI Soft

I'm having the same issue too. Document doesn't load. However, it does work on Chrome and Firefox, just not Internet Explorer. You can check with the demo page www.demo2.ari-soft.com/joomla-documents-viewer.html

same issue here. no changes to site. some people can see some cannot.