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TOPIC: cold not
#616
cold not 3 Years, 1 Month ago Karma: 0
Hello,

ich have installed ARI Thumbnail. But where have i to put this code:

{arithumb src="/images/picture_11.jpg" mce_src="/images/picture_12.jpg"}


ich i try to put this code in a artikle, on my Webpage appears:


{arithumb src="/images/picture_11.jpg" mce_src="/images/picture_12.jpg"}


Do I have to put this code in the html - code, or where else?


Reguards NIxdorf
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#617
Re:cold not 3 Years, 1 Month ago Karma: 275
Hello,

Please make sure that you entered valid license key on License page for ARI Thumbnail component and that ARI Thumbnail plugin is enabled.

Regards,
ARI Soft
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#620
Re:cold not 3 Years, 1 Month ago Karma: 0
Hello,

the plugin is enabled, an the licennse page shows that the license is Not Expired. (I cold still get a testing license-key till now, even that i have bought the package)

Any idea, what cold not be rigth?


Greeting and thanks for this fast help.

Nixdorf
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#621
Re:cold not 3 Years, 1 Month ago Karma: 275
Is it possible to provide us with access to your Joomla! backend? It would be useful to have a look and investigate. Please send us credentials [urlmailto:info@ari-soft.com]by email[/url].

Regards,
ARI Soft
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#622
Re:cold not 3 Years, 1 Month ago Karma: 0
So, now it is 20:15 on Sunday and I`am happy, that the Support of ARI is still working till now. The ARI-Tumbnail - Modul is also working now on my Joomla - system.


Thanks, Nixdorf
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