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Active Campaign
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"ARI Stream Quiz" WordPress plugin
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TOPIC: Active Campaign
#61098
Active Campaign 4 Months, 3 Weeks ago Karma: 0
I am not seeing the option to collect email addresses before giving test results. Please advise.
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#61100
Re:Active Campaign 4 Months, 3 Weeks ago Karma: 672
Hello,

Open "SETTINGS" tab on quiz edit page, enable "Collect users' data" parameter , enable "Ask user name" and/or "Ask user email" parameters and if you want to integrate the quiz with ActiveCampaign service then enable "ActiveCampaign integration" parameter:



Regards,
ARI Soft
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#61109
Re:Active Campaign 4 Months, 3 Weeks ago Karma: 0
Thank you! That is set, but upon test the contacts aren't updating in Active Campaign. Please advise.
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#61113
Re:Active Campaign 4 Months, 2 Weeks ago Karma: 672
The problem occurs when you try to update existing contacts or create new contacts?

Regards,
ARI Soft
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#61124
Re:Active Campaign 4 Months, 2 Weeks ago Karma: 672
We checked integration with ActiveCampaign on our test server and it works fine. It creates and update contact information. If the problem still appears on your site, we can investigate it if you provide a temporary access to your WordPress backend, specify a quiz which is integrated with ActiveCampaign and grant a temporary FTP access to folder with the plugin (<wordpress_plugins>/ari-stream-quiz) by email.

Regards,
ARI Soft
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