I'm using Joomla 1.5.23 - website currently hosted on localhost for development


Installation works fine (i.e. it says the installation is successful)

When I select modules from the menus, the Ari smart component is listed, including its submenu (which include help& FAQ)

However if I select help or FAQ, I'm transported to a blank white page which never changes.

Worse than that, if I test the actual website (rather than the administration site), the home page has disappeared. Again its just a blank white sheet, with no ability to select anything.

If I then uninstall the ari smart content component, then the home page reappears in its original form.


Please help. Thanks domc

Hello,

Could you check web server error log and send PHP error(s) from it?

Regards,
ARI Soft

I hope these are right - as I'm not that experienced at doing this.
I'm using MAMP and these are from the php_error.log file under MAMP/logs/
The entry at 08:16 is when I try and see the front page of the website, the second request is when I try and see help for Arismart content from the components menu within the administration backend.

[10-Oct-2011 08:16:33] PHP Fatal error: Class 'AriSmartContentComponent' not found in /Applications/MAMP/htdocs/Joomla/administrator/components/com_arismartcontent/kernel/Components/AriSmartContent/class.AriSmartContent.php on line 27
[10-Oct-2011 08:19:54] PHP Fatal error: Class 'AriSmartContentComponent' not found in /Applications/MAMP/htdocs/Joomla/administrator/components/com_arismartcontent/kernel/Components/AriSmartContent/class.AriSmartContent.php on line 27

For good measure I've also included some items from the main apache error log file.

[Mon Oct 10 08:12:55 2011] [error] [client ::1] File does not exist: /Applications/MAMP/htdocs/Joomla/administrator/components/com_jix/images/menuicon.png, referer: localhost:8888/Joomla/administrator/index.php
[Mon Oct 10 08:13:01 2011] [error] [client ::1] File does not exist: /Applications/MAMP/htdocs/Joomla/administrator/components/com_jix/images/menuicon.png, referer: localhost:8888/Joomla/administrator/index.php?option=com_installer
[Mon Oct 10 08:13:31 2011] [error] [client ::1] File does not exist: /Applications/MAMP/htdocs/Joomla/administrator/components/com_jix/images/menuicon.png, referer: localhost:8888/Joomla/administrator/index.php
[Mon Oct 10 08:25:52 2011] [error] [client ::1] File does not exist: /Applications/MAMP/htdocs/Joomla/administrator/components/com_jix/images/menuicon.png, referer: localhost:8888/Joomla/administrator/index.php

Thank you Domc

Check your mail please.

Regards,
ARI Soft