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Module blanks when saved
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TOPIC: Module blanks when saved
#50587
Module blanks when saved 3 Years, 4 Months ago Karma: 0
I just downloaded all the components again from the Member Area. I created one module which is working perfectly: shorter.cloudaccess.net/news-events/event-gallery

When I try to add another module - I follow the same process and when I click 'save' it blanks out all the information (Flckr API, FLICKR Secret code, potoset ID) and I have a blank module (you can see one of these at the bottom of the page.

I've uninstalled, reinstalled, turned plugins on and off and still unable to add more than one module.

Please advise.

thank you!
Teresa Smith
The administrator has disabled public write access.
 
#50588
Re:Module blanks when saved 3 Years, 4 Months ago Karma: 670
Hello,

Do you want to create a copy of existing module instance or create it from a scratch?

Regards,
ARI Soft
The administrator has disabled public write access.
 
#50590
Re:Module blanks when saved 3 Years, 4 Months ago Karma: 0
It doesn't matter - I've tried both. To duplicate the already working module. When I open the copied module all the flickr settings are blank and when I re-enter them and click save it blanks out again

I've tried making a brand new module from scratch. same thing.

site is Joomla 3.3.3

thanks!
The administrator has disabled public write access.
 
#50591
Re:Module blanks when saved 3 Years, 4 Months ago Karma: 670
Could you provide a temporary access to your J! backend by email so we can investigate the problem?

Regards,
ARI Soft
The administrator has disabled public write access.
 
#50600
Re:Module blanks when saved 3 Years, 4 Months ago Karma: 670
Try now. "System - ARI Extensions" plugin was disabled.

Regards,
ARI Soft
The administrator has disabled public write access.
 
#50626
Re:Module blanks when saved 3 Years, 4 Months ago Karma: 0
The extension now works - however, if I want to edit the module (for example change the settings from 4 images per row to 5 images per row) and I open it - all the settings clear. There's no flickr API, no flickr secret, no photoset id and even the number of images per row resets to 3.

I don't think that's nomral?
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