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Quiz Lite Component installed, but unable to use.
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ARI Quiz Lite
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TOPIC: Quiz Lite Component installed, but unable to use.
#2896
Quiz Lite Component installed, but unable to use. 7 Years, 10 Months ago Karma: 0
We sucessfully installed the component. However, when we click on the component or any link within that from the Admin window, it says HTML 500 Internal Server Error. This happens only in the live site - on the local desktop version of the website it works fine. The details of the error are:

" The website cannot display the page
HTTP 500
Most likely causes:
The website is under maintenance.
The website has a programming error.

Is there something that we missed? Please let us know.

Thanks.
Last Edit: 2009/12/20 22:43 By rajeshwari.g.
The administrator has disabled public write access.
 
#2897
Re:Quiz Lite Component installed, but unable to use. 7 Years, 10 Months ago Karma: 666
Hello,

Could you check error log of your web site and provide information which web server and version of MySQL you use?

Regards,
ARI Soft
The administrator has disabled public write access.
 
#13672
Re:Quiz Lite Component installed, but unable to use. 6 Years, 6 Months ago Karma: 0
admin wrote:
Hello,

Could you check error log of your web site and provide information which web server and version of MySQL you use?

Regards,
ARI Soft



Good afternoon.

I encountered the same problem. On the local computer everything works fine. But on the server opens a blank page. In the server error logs:
PHP Fatal error: Class 'AriJSONHelper' not found in / srv / www / htdocs / gosstroy / modules / mod_ariextmenu / mod_ariextmenu / templates / main.html.php on line 70
My version of ARI Ext Menu 1.2.6.

Please help solve this problem.
The administrator has disabled public write access.
 
#13673
Re:Quiz Lite Component installed, but unable to use. 6 Years, 6 Months ago Karma: 666
Hello,

Provide link to page where we can see the problem and temporary access to your Joomla! backend by email that we can investigate the issue.

Regards,
ARI Soft
The administrator has disabled public write access.
 
#13674
Re:Quiz Lite Component installed, but unable to use. 6 Years, 6 Months ago Karma: 0
admin wrote:
Hello,

Provide link to page where we can see the problem and temporary access to your Joomla! backend by email that we can investigate the issue.

Regards,
ARI Soft


Thank you very much for your quick reply. I have decided this issue, the cause was in the server configuration. When downloading files, their names are translated to lower case. As the server runs on Linux, then arikernel could not connect files. He needed kernel / Web / JSON / class.JSON.php and were kernel / web / json / class.json.php. Problem solved, here's the site address gosstroy.gov.kg/. Thanks for the module.
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