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ARI Fancy Lightbox v1.7.2 on Wordpress 4.9.4
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"ARI Fancy Lightbox" WordPress plugin
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TOPIC: ARI Fancy Lightbox v1.7.2 on Wordpress 4.9.4
#62600
ARI Fancy Lightbox v1.7.2 on Wordpress 4.9.4 6 Years, 2 Months ago Karma: 0
Hi, I have the Personal version of Fancy Lightbox and just updated to v1.7.2 on my Wordpress 4.9.4 website. Unfortunately, the lightbox now only displays one image at a time from the gallery. Is 1.7.2 not yet fully compatible with Wordpress 4.9.4? I installed the WP Rollback plugin but this lists versions of Fancy Lightbox only up to 1.3.1. I'm sure my previous version was 1.6.something. Any help would be appreciated.
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#62606
Re:ARI Fancy Lightbox v1.7.2 on Wordpress 4.9.4 6 Years, 2 Months ago Karma: 747
Hello,

Could you provide a link to a page where the problem occurs? If it is private, you can send it by email.

Regards,
ARI Soft
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#62610
Re:ARI Fancy Lightbox v1.7.2 on Wordpress 4.9.4 6 Years, 2 Months ago Karma: 0
Unfortunately the problem is on a development version of the website on localhost. The version of Fancy Lightbox on my live website is 1.6.9 and this works OK with Wordpress 4.9.4. I have compared all the settings for Fancy Lightbox and Foo Gallery in the local site and the live site and they are the same. On the local site where the upgrade to 1.7.2 does not work, only a single image is displayed with no social media icons, no arrows to select next image and no icons in the top right for comments, slideshow, full screen etc. I started to wonder if it was using Fancy Lightbox at all, but it is definitely selected in Foo Gallery and the image size and position are the same as on the live (working) site.

If it would help, I could upgrade Fancy Lightbox to 1.7.2 on the live site and send you a link, but that would break my site. However if it could be fixed quickly that would be OK for a few days.

Many thanks for your help.
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#62611
Re:ARI Fancy Lightbox v1.7.2 on Wordpress 4.9.4 6 Years, 2 Months ago Karma: 747
Could you reproduce the problem on a test server so we can investigate it and not affect it on your production site?

Regards,
ARI Soft
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#62624
Re:ARI Fancy Lightbox v1.7.2 on Wordpress 4.9.4 6 Years, 1 Month ago Karma: 0
Sorry, I'm not sure what you mean or how to do that.
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#62625
Re:ARI Fancy Lightbox v1.7.2 on Wordpress 4.9.4 6 Years, 1 Month ago Karma: 747
We asked about a link to a page where the problem occurs so we can investigate it and this would be fine to see it on a test server.

Regards,
ARI Soft
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