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Problem with Slider in IE8
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TOPIC: Problem with Slider in IE8
#12945
Problem with Slider in IE8 6 Years, 6 Months ago Karma: 0
Hello,

First of all I have to say this is a fantastic extension - just what I have been looking for. However I'm having a problem viewing it in Internet Explorer 8. The slider has turned black and the only parts I can see are the pictures and links, while all the other text is hiding in the blackness. To see this, please click here when using IE.

I would like to point out that the slider is working like a dream in Chrome, Firefox and Safari.

Any help you could give is much appreciated.

All the best,
azlaing
The administrator has disabled public write access.
 
#12946
Re:Problem with Slider in IE8 6 Years, 6 Months ago Karma: 666
Hello,

We suppose this problem with the next javascript file from your site template:

<joomla_directory>/templates/siteground/js/png.js

It generates javascript error in IE browsers, you can see it in browser's error console. Try to remove loading of this javascript file from site template file.

Regards,
ARI Soft
The administrator has disabled public write access.
 
#13136
Re:Problem with Slider in IE8 6 Years, 6 Months ago Karma: 0
Hi,

Thanks for your quick reply.

I have removed the loading of the javascript file from the site template file but this has sadly not fixed the problem.

When first accessing the page the slider is not black but turns black just before the page has finished loading.

Any suggestions would be greatly appreciated.

Regards
AZLaing
The administrator has disabled public write access.
 
#13138
Re:Problem with Slider in IE8 6 Years, 6 Months ago Karma: 666
Is it possible to provide temporary access to your Joomla! backend by email that we can investigate this problem in more details?

Regards,
ARI Soft
The administrator has disabled public write access.
 
#13140
Re:Problem with Slider in IE8 6 Years, 6 Months ago Karma: 666
Try now please. We have set "IE rounded corner" parameter to "No" in module settings.

Regards,
ARI soft
The administrator has disabled public write access.
 
#13141
Re:Problem with Slider in IE8 6 Years, 6 Months ago Karma: 0
Fantastic!

Easy when you know how! Thanks very much for your help - brilliant support.

Kind Regards,
AZLaing
The administrator has disabled public write access.
 
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