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TOPIC: Only showing blank page
#58254
Only showing blank page 1 Year, 4 Months ago Karma: 0
Hello Ari-Soft

I have downloaded and installed the Ari Docs Viewer.
But when I insert the code with the "Embed Doc Button" it just displays a blank page
I have tried with both a local joomla file, and a url located file.
And tried both the google and pdfjs engine.

Maybe you can help?
I have sent a mail with the url link, and access credentials.

-John
The administrator has disabled public write access.
 
#58255
Re:Only showing blank page 1 Year, 4 Months ago Karma: 670
Hello,

Try now.

Regards,
ARI Soft
The administrator has disabled public write access.
 
#58258
Re:Only showing blank page 1 Year, 4 Months ago Karma: 0
Great, it works!

Can you tell me what the problem was?
The administrator has disabled public write access.
 
#58259
Re:Only showing blank page 1 Year, 4 Months ago Karma: 670
An old Joomla! version is used on your site. We added support of this Joomla! version to the latest version of the extension.

Regards,
ARI Soft
The administrator has disabled public write access.
 
#58396
Re:Only showing blank page 1 Year, 3 Months ago Karma: 0
Thank you for this plugin and for the support, I tried to use as well and received a blank page, I'm on Joomla 3.6.2 and I wonder if I have same issue as other users reported, thank you for your support
The administrator has disabled public write access.
 
#58397
Re:Only showing blank page 1 Year, 3 Months ago Karma: 670
Hello,

Could you provide a link to a page where the problem occurs and a temporary access to your J! backend by email so we can investigate the problem?

Regards,
ARI Soft
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