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Ari Docs Viewer Stopped Working
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TOPIC: Ari Docs Viewer Stopped Working
#52217
Ari Docs Viewer Stopped Working 2 Years, 11 Months ago Karma: 0
We have used the ARI Docs Viewer with our Joomla 2.5.x site for over two years and it was worked fine. Now all of a sudden the docs are not displaying. You can see an example here: www.panterrapca.org/public-notices/world-administrative-bodies/registered-mail-receipts

I don't see any errors, just no docs. Can someone take a quick look to see if they can identify the problem?

Here is the code used to render the docs:

{aridoc engine="google" width="900" height="1200"}199.119.180.198/pca/notices/regMailReceipts.pdf{/aridoc}

Any suggestions are appreciated.

jason
The administrator has disabled public write access.
 
#52218
Re:Ari Docs Viewer Stopped Working 2 Years, 11 Months ago Karma: 666
Hello,

Set "Include jQuery" parameter to "Yes" in plugin settings.

Regards,
ARI Soft
The administrator has disabled public write access.
 
#52219
Re:Ari Docs Viewer Stopped Working 2 Years, 11 Months ago Karma: 0
The jQuery setting had been on the whole time until tonight when I was doing some troubleshooting. I have attached a screen shot of the plugin settings. Any other ideas? It is very strange. I make very few changes to this website and have not been installing new components, modules or plugins.

jason
Last Edit: 2014/11/18 04:07 By jaysunp.
The administrator has disabled public write access.
 
#52220
Re:Ari Docs Viewer Stopped Working 2 Years, 11 Months ago Karma: 666
Now it works fine for us:



Regards,
ARI Soft
The administrator has disabled public write access.
 
#52234
Re:Ari Docs Viewer Stopped Working 2 Years, 11 Months ago Karma: 0
I'm having the same issue too. Document doesn't load. However, it does work on Chrome and Firefox, just not Internet Explorer. You can check with the demo page www.demo2.ari-soft.com/joomla-documents-viewer.html
The administrator has disabled public write access.
 
#52235
Re:Ari Docs Viewer Stopped Working 2 Years, 11 Months ago Karma: 0
same issue here. no changes to site. some people can see some cannot.
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