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displays error message
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TOPIC: displays error message
#15882
displays error message 6 Years, 4 Months ago Karma: 0
Hello

First I have to say that this is a very good and useful plugin.

I have a small problem and I try lots of things without succes.... maybe I missing something.

I want to display some pdf files in a website. The files are in the website server.
The code I put was:
{aridoc engine="google" width="925" height="1300"}jornalretratos/jornalretratos7.pdf{/aridoc}

the pdf files are in folder (jornalretratos)

In the website front view I see the plugin layout but I have a message:
"Unable to retrieve the document for viewing or is not authorized to view it."

The website is in Portuguese and still not finished but You can see the problem at:

scm-mesaofrio.org/index.php/instituicao/publicacoes/jornal-retratos-7-edicao

Any sugestions? What i'm missing here?

Thanks in advance.


More information:
If i'm logged in my google acount the pdfs files load in the website without problems.
If i'm logged out of my google acount the pdf files don't load

My question is. If the pdf files are in my server why is needed the google acount? If one visitor don't have google acount he can't view the files.

Thanks
Last Edit: 2011/06/09 04:59 By toniomorais.Reason: Aditional information
The administrator has disabled public write access.
 
#15883
Re:displays error message 6 Years, 4 Months ago Karma: 666
Hello,

Sorry, but the document is loaded fine on provided page:



Regards,
ARI Soft
The administrator has disabled public write access.
 
#15884
Re:displays error message 6 Years, 4 Months ago Karma: 0
Thanks for your quick reply.

Please confirm only this new information:

More information:
If i'm logged in my google acount the pdfs files load in the website without problems.
If i'm logged out of my google acount the pdf files don't load

My question is. If the pdf files are in my server why is needed the google acount? If one visitor don't have google acount he can't view the files.

Thanks
The administrator has disabled public write access.
 
#15885
Re:displays error message 6 Years, 4 Months ago Karma: 666
We can't reproduce described problem. When we open provided page into a browser, the document is loaded fine even if we are not logged in Google account.

Regards,
ARI Soft
The administrator has disabled public write access.
 
#15891
Re:displays error message 6 Years, 4 Months ago Karma: 0
Hello again

strange...

I tested in firefox, google chrome and internet explorer and the same message apears..

I will to put print screen
this is in firefox


this is internet explorer

I have one more with google chrome....
Last Edit: 2011/06/09 05:32 By toniomorais.Reason: more screen images
The administrator has disabled public write access.
 
#15892
Re:displays error message 6 Years, 4 Months ago Karma: 0
Internet Explorer
The administrator has disabled public write access.
 
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