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ARI Data Tables - Garbage Characters Issue
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TOPIC: ARI Data Tables - Garbage Characters Issue
#50611
ARI Data Tables - Garbage Characters Issue 9 Years, 8 Months ago Karma: 0
Hi,

This morning I updated 3 csv files to our ARI Data Tables. The first one is perfect as usual, however, the other 2 files appear garbage characters on frontend. How should I do ?

Webpage in garbage characters :
1). www.rabe-taiwan.com/lohas-events/green-events.html
2). www.rabe-taiwan.com/lohas-events/care-events.html


Please kindly help.


Regards,


Sue Lin
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#50612
Re:ARI Data Tables - Garbage Characters Issue 9 Years, 8 Months ago Karma: 747
Hello,

It can be a problem with file encoding. Save files in UTF-8 encoding without BOM or specify encoding of your files in "CSV -> File encoding" parameter in module settings.

Regards,
ARI Soft
The administrator has disabled public write access.
 
#50614
Re:ARI Data Tables - Garbage Characters Issue 9 Years, 8 Months ago Karma: 0
Hi expert,


I follow your instruction to re-save csv files in UTF-8 encoding w/o BOM. One webpage turns to normal, the other webpage is still abnormal, please check www.rabe-taiwan.com/lohas-events/green-events.html.

In addition, what should I type in "CSV -> File encoding" parameter in module settings ? I tried to type UTF-8. After that, the whole ARI Data Table was missing.

Please kindly help.

Regards,

Sue Lin
The administrator has disabled public write access.
 
#50615
Re:ARI Data Tables - Garbage Characters Issue 9 Years, 8 Months ago Karma: 747
All symbols are shown fine on "green-events" page.

If a CSV file is saved in non UTF-8 encoding, specify encoding in "CSV -> File encoding" parameter.

Regards,
ARI Soft
The administrator has disabled public write access.
 
#55252
ARI Data Tables - Garbage Characters Issue 8 Years, 9 Months ago Karma: 0
I saved my csv file with the UTF-8 parameter, but it didn't work. I tried saving it more than once but the problem persists. I need help.
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#55255
Re:ARI Data Tables - Garbage Characters Issue 8 Years, 9 Months ago Karma: 747
Hello,

Could you send your CSV file by email so we can investigate the problem?

Regards,
ARI Soft
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