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Known issues with any web Browser?
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TOPIC: Known issues with any web Browser?
#49848
Known issues with any web Browser? 9 Years, 10 Months ago Karma: 0
Hi there,
I purchased this software a few months ago, and its excellent and it all work fine at my end, but some customers cant see any data on the tables or charts.
I wonder if it might be an issue with the we browser...

at my end it shows everything as it should but at the other end it shows NO DATA AVAILABLE, or NOT ENOUGH COLUMNS TO DRAW THE REQUESTED CHART.

Any solution for this??

Thanks very much in advance!

Regards

Manu
The administrator has disabled public write access.
 
#49849
Re:Known issues with any web Browser? 9 Years, 10 Months ago Karma: 746
Hello,

Nobody has reported about the similar issue. If you provide a link to a page where the problem occurs, we will investigate it.

Regards,
ARI Soft
The administrator has disabled public write access.
 
#49850
Re:Known issues with any web Browser? 9 Years, 10 Months ago Karma: 0
Do you want the log in of an account at the customer end, or the access to the back end?

Thanks for the fast reply...

Manu
The administrator has disabled public write access.
 
#49851
Re:Known issues with any web Browser? 9 Years, 10 Months ago Karma: 746
We need a link to a page where the problem occurs (we suppose it occurs on frontend) and steps how to reproduce the problem.

Regards,
ARI Soft
The administrator has disabled public write access.
 
#49852
Re:Known issues with any web Browser? 9 Years, 10 Months ago Karma: 0
ok... no problem...

I have to provide a log in info..

Could i send it privately by mail?
Thanks so much

Manu
The administrator has disabled public write access.
 
#49854
Re:Known issues with any web Browser? 9 Years, 10 Months ago Karma: 746
You can send it by email.

Regards,
ARI Soft
The administrator has disabled public write access.
 
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