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blank screens on front and backend
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TOPIC: blank screens on front and backend
#49696
blank screens on front and backend 3 Years, 6 Months ago Karma: 0
Hey,

i'm trying out Cloud carousel.
Installing was no problem, everything went well!
I've tried to ad a new ari-module and from then on everything goes wrong.
- Frontend of the site is gone (blank page)
- backend: blank pages all over the place.
- I'm nog able to delete the new created module

site is www.reyben.be/site
Joomla 3.3.0
Cloud Carousel version 1.7.7

Hopefully someone can help me!!!

kind regards,
Christophe
The administrator has disabled public write access.
 
#49697
Re:blank screens on front and backend 3 Years, 6 Months ago Karma: 670
Hello,

The extension is compatible with Joomla! 3.3.x. It can be a conflict with a 3rd party extension on your site. You can check web server error log to see what error occurs.

If you want to disable the module, login by FTP to your server and rename <joomla_directory>/modules/mod_aricloudcarousel/mod_aricloudcarousel.php file to _mod_aricloudcarousel.php

Regards,
ARI Soft
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